Student and instructor signing with ASL.

Student and instructor signing with ASL.

Types of Accommodations

Reasonable accommodations remove or reduce barriers to the university environment, allowing students an equal opportunity to engage in learning.

To receive accommodations through the Access Center you will need to submit the appropriate application through MyAccess as well as documentation verifying the presence of a disability or chronic medical condition. After we receive the appropriate application and documentation, you will be contacted to meet with an Access Advisor to determine the most helpful accommodations. If you wish to apply for academic and housing accommodations, please complete BOTH applications and upload documentation relevant to each request.

Accommodation Application Links

Please review the Documentation information before applying. The Housing Accommodation Verification Form and the Health Care Provider: Disability Verification Form are helpful guides if you or your provider are unsure of what to provide to support your request.


Acute Illness 

Acute Illness: Under WSU Academic Regulation 72, a student who may miss class, examinations, or other academic obligations, due to acute illnesses (e.g., mono, flu, COVID) may provide a written explanation of the absence to their instructors as soon as it is reasonably possible to do so.

  • Acute Illness Academic Accommodation

    Instructors will make arrangements for students based on the attendance policies in their syllabi. Students are not required to provide their instructors with documentation from healthcare professionals.

    If you believe your acute illness causes or exacerbates a disability (a sensory, mental, or physical impairment), you may request reasonable accommodations through the Access Center. To begin the process, please contact your access advisor or submit an application for academic accommodations if you will be working with the Access Center for the first time.

    Please note that the Access Center generally requires documentation from a qualified healthcare professional who has diagnosed your health condition causing the disability.  Access Center advisors will review your documentation, and schedule time to discuss your needs.  Once the Access Center determines a student qualifies for a reasonable accommodation it will notify your instructor and the faculty/student should work together to implement accommodations.  Where faculty have concerns about the requested accommodation then the faculty, student and your Access Center advisor should meet and discuss alternative accommodations, where appropriate, in accordance with WSU policies.  It is recommended students promptly engage the Access Center where an accommodation for a disability may be needed for a course. 

    A student who believes they have been denied reasonable accommodations or otherwise subjected to discrimination or harassment on the basis of a disability may contact Compliance & Civil Rights (CCR) or the ADA Coordinator for information about supportive measures and WSU grievance processes:

    Kiara Drake, ADA Coordinator

    509-335-8288

    ada.coordinator@wsu.edu  | ccr@wsu.edu

    French Administration Building, Room 225

    PO Box 641022 Pullman, WA 99164-1022

    access.wsu.edu | ccr.wsu.edu

Alternative Formats

Alternative formats: These are materials presented in a way other than a traditional paper, book, or multimedia format and are adapted to be accessible for students with various disabilities. This may include large print, digital, audio, and braille. Some students need textbooks, class materials, or exams in an "alternative format" to what is provided, for example, in a digital format so that they can enlarge the text on their screen to a readable size, or have the textbook or exam read to them using text-to-speech software. 

  • E-text:

    This refers to digital versions of printed documents. Popular digital formats include simple text (TXT), Adobe's Portable Document Format (PDF), Microsoft Word (DOC or DOCX), the open electronic book format called EPUB, Kindle, HTML, and others. When viewed on an electronic screen, the text and imagery in these files can be enlarged, adjusted for color and font style, etc. In addition, the text in these files can be read with text-to-speech software or a screen reader to produce audio output.

  • Enlarged Print

    A reformatted version of a document or exam in which the text, images, line-spacing and other content have been enlarged to improve readability. Tables, technical diagrams, equations, or complex layouts are generally converted to lists, and images are enlarged. Working with the original source electronic publishing files and modifying the layout and images will ensure all information is kept in a sensible reading order, and the integrity of all graphics is maintained. 

  • Braille

    Braille is a writing system that uses patterns of raised dots that readers feel with their fingertips. Braille can be embossed from a computer connected to a device known as a braille embosser. Tactile graphics are also a vital accompaniment in braille text materials, enabling readers who need this accommodation to understand maps, tables, diagrams, flowcharts, floorplans, and other illustrations. Put simply; tactile graphics are pictures you can feel.

Assistive Technology & Equipment

Assistive technology: Assistive or adaptive devices, hardware, software, or equipment that provides equal access to physical and online environments. Assistive technology can increase a person’s function, independence, participation, and productivity. Examples can include but are not limited to, text-to-speech software, speech-to-text software, digital voice recorders, Smartpens, or assistive listening devices.

  • Text-to-speech (TTS)

    Text-to-speech (TTS) is a type of assistive technology or software that reads digital text aloud. Text-to-speech software will allow students to listen to their digital books, course materials, or exams as they read them.

  • Speech-to-text (STT) software

    Speech-to-text (STT) is a type of assistive technology or software that converts spoken words into text. Speech-to-text software will allow students to translate their spoken words into text.

  • Screen Reader

    A screen reader is a software program that allows students who are blind or who have low vision to read the content on a computer screen with a voice synthesizer or braille display. The user uses different combinations of keystroke commands to instruct the screen reader to read the information on the screen.

  • Digital Voice Recorder

    An audio recording device that allows a user to record lectures "in the moment" for easy replay later. Some may have a download feature that can be used to save the recordings on the user’s computer to be reviewed and saved.

  • SmartPen

    An electronic pen that can be used to write notes and record audio. In addition, when paired with special Smartpen notebooks, the written notes can be used to navigate the audio recording, enabling users to hear what was said when a particular note was written. Digital copies of the notes and audio recordings can also be downloaded to the user's computer and reviewed using Smartpen desktop software.

  • Notetaking Software

    Note taking tools that record spoken or audio information to help students capture information more effectively. Some of these tools use browser or cloud-based apps that can be used online or offline to allow the user to take better notes, pinpoint important information, keep recordings of class meetings, and review them at their own pace.

  • Assistive Listening Device (ALD)

    Assistive listening devices include FM, infrared, and loop assistive listening devices. This type of technology allows people to focus on a speaker or subject by eliminating extra background noises and distractions, making places like auditoriums, classrooms, and meetings much easier to participate in. The assistive listening device uses a microphone to capture an audio source near to its origin and broadcast it wirelessly over an FM (Frequency Modulation) transmission, IR (Infra-Red) transmission, IL (Induction Loop) transmission, or other transmission methods. The person who is listening may use an FM/IR/IL Receiver to tune into the signal and listen at his/her preferred volume. Audio from participants without a microphone may not be amplified.

  • Captioning

    Captioning is the process of displaying text on a television, live or recorded videos, computer screen, or other visual display to provide communication access to spoken and audio information. Closed captions supplement dialogue and other relevant parts of the sound, such as background noises, phone ringing, and other audio cues that need describing. Deaf or hard of hearing students, or those with auditory processing disorders need audio materials transcribed or closed captioned. There are several types of captioning accommodations which include: 

    • Closed Captioning: Closed Captioning is synchronized, timed text displays of a video’s audio content (e.g., speech and non-speech sounds) and are commonly produced in advance for pre-recorded material.  Closed Captions are visible ONLY when selected and activated, such as when they are visible on a television screen, they are called “closed captions” [CC].
    • Automatic Speech Recognition (ASR) also known as Automatic Generated Captioning:  ASR captions and transcripts are machine generated and are created by detecting spoken sounds and converting them into words. ASR can be enabled for many live events/lectures in Zoom, PowerPoint presentations, Panopto, TEAMS and recorded videos such as found in YouTube. Please be aware that auto-generated Zoom captions may NOT always be an acceptable substitute for Closed Captioning or CART accommodations because automated captions are not always accurate and may not provide an effective means of communication for everyone. However, they support Universal Design Principles and can be effective for many individuals. ASR can offer support in case a live captioner is not available for live events or when accurate captions are not available for recorded videos.
    • Real-Time Captioning – (CART): CART stands for Communication Access Real-Time Transcription. CART captioners are professionals who provide an accommodation for students who are Deaf, hard of hearing or who have auditory processing disorders, to help remove barriers to communication access. The captioner uses a stenographer's device to input everything that is spoken. The live captions are streamed to the student through a separate bridge link where they can read the text on their own computer display, projection screen or mobile device. CART may be provided by a live captioner on-site and is in the room with the student, or CART may be provided remotely.

Classroom Accommodations

  • Access to PowerPoints/Lecture Materials before class

    Students with certain disabilities may have great difficulty writing down fast-paced information or capturing the lecturer while trying to pay attention simultaneously. Having access to PowerPoints or lecture materials before class reduces the amount of material a student must capture and increases a student’s understanding of the material heard in class or online.

  • Accessible Furniture

    To accommodate a wide range of mobility needs, adaptive furniture or alternative seating may be provided to students for whom standard classroom desks and chairs are inaccessible due to a physical disability. Examples might be adjustable height tables for wheelchair access or for someone who needs to stand, padded & adjustable chairs, yoga balls, stools, and podiums. Request accessible furniture for the classroom here. 

  • Advance Communication Regarding Projects / Assignments

    In classrooms and online classes, the student's request for advance information regarding assignments accommodation will appear on their Faculty Notification Letter in a customized note. Instructors should provide information as far in advance as possible, so students have sufficient time to work on their assignments or access additional resources. A 1–2-day deadline extension may be reasonable if advance communication is not provided. Please consult with an Access Center Coordinator if you have questions about this accommodation.

  • Alternatives To Group Work

    Alternative options to completing in-class and/or out-of-class assignments and projects within a group. Students and instructors communicate with each other regarding any possible alternatives.

  • Alternatives To Presentations

    In classrooms and for online/remote courses, students with the Alternative to Presentations accommodation may request an alternative to presenting in front of a class. Students and instructors should communicate regarding the details of the alternative options in the course. The student should be held to the same expectations for meeting the fundamental learning outcomes of the course. The instructor or student can consult with the Access Center if needed.

  • American Sign Language (ASL) Interpreting

    ASL interpreters allow students who are Deaf or hard of hearing and use ASL, to follow what is being spoken through an ASL interpreter.  The interpreter’s job is to facilitate communication between you and your Deaf student(s) and between the Deaf student(s) and hearing classmates. The interpreters may be in person or work remotely. Sometimes the interpreter may ask people to speak up or repeat what was said if they cannot hear them to interpret. Two interpreters may be assigned as a team, depending on the length and pace of a class or event.

  • Approval to Record Lectures

    This accommodation allows students with certain disabilities to record lectures and reviews the information presented in class at a later time. Lectures may be recorded using a digital recorder, smartphone, tablet, laptop, notetaking tool, or a Smartpen. Students with this accommodation must sign an agreement not to distribute or share any material received as an accommodation.

  • Breaks to stand/walk or leave class as needed

    Breaks are approved for students to accommodate medical conditions; medication needs, or to mitigate disability-related symptoms. In classrooms, students with this accommodation may stand up, move about, or leave the room when needed. For online/remote courses with live-streamed class meetings, students may mute themselves and turn off their cameras if they need to take a break.

  • Classroom Relocation Due to Access

    Students who cannot travel long distances or travel to their next classroom in a short amount of time may be approved for this accommodation. The Access Center will work directly with the Registrar’s office on their campus to discuss classroom relocation needs. The instructor and department may be consulted.

  • Call On Student Only When Hand Is Raised

    In classrooms, this accommodation allows students the opportunity to decide when they participate in class discussions. The student should still be held to the same participation expectations as the rest of the class; this accommodation only modifies how they participate. For online/remote courses that use live-streamed class meetings (with or without chat), this accommodation is still applicable. This accommodation allows students the opportunity to raise their hand using the chat box or raised hand feature in Zoom to indicate when they will participate in class discussion

  • Classroom/Lab Assistant:

    A classroom/lab assistant’s role is to facilitate a student’s classroom participation if elements cannot be made accessible through other means. Activities performed by a classroom or lab assistant may include describing visual content, helping to navigate websites, capturing information on the whiteboard, manipulating objects in the direction of the student, and other assistance. Assistance is determined case-by-case, based on the student’s needs, course content, course format, and essential course/academic program requirements.

  • Disability-related Flexible Attendance

    This accommodation potentially provides relief from requirements for physical attendance in classes due to the nature of their chronic, episodic, or temporary disability. In some cases, reasonable attendance adjustments are determined case-by-case, based on the student’s needs, course content, course format, and essential course/academic program requirements. Students with this accommodation must still meet all the course’s core learning objectives and curricular outcomes. The student and instructor should have an interactive discussion regarding this accommodation. To assist with this accommodation, the Access Center has provided the following helpful resource: Understanding Flexible Attendance.

  • Disability-related Flexible Assignment Deadlines

    This accommodation may extend assignment deadlines for students with chronic, episodic, or temporary disabilities. Sometimes, allowing students to turn in work beyond the date normally allowed in a course is a reasonable accommodation. Students with this accommodation must still meet all the course’s core learning objectives and curricular outcomes. The student and instructor should have an interactive discussion regarding this accommodation. To assist faculty with this accommodation, the Access Center has provided the following helpful resource: Understanding Flexible Assignment Deadlines

  • Emergency Evacuation Assistance:

    Students with certain disabilities may require specialized assistance in the event of an evacuation. Specifics will be discussed with the student and communicated with the instructor and campus safety as needed.

  • Food, Water, or Medication During Class

    Some students may need to take medication during their class time and should be allowed to do so to manage medical conditions or mitigate symptoms of their disability. Some medicines must be taken with food and/or water. This should also be allowed, provided that doing so does not pose a safety issue for others. If it does, the student should be allowed to leave the classroom to self-medicate.

  • Give Notice Prior to Calling on Student:

    Student is given advance notice of when they are to be called upon in class (e.g., emailed the day before) or provided question(s) they will be asked in advance so they may prepare their response.

  • Laptop/Tablet for notetaking and in-class written work

    Students with certain disabilities may require the use of a computer or other assistive tools to help capture lecture information or perform in-class activities. For example, students who are color-blind may need to adjust color filters to help differentiate between colors. Students who have fine motor issues may need to type rather than write. Students with vision challenges may need to use technology on their laptop or devices to adjust their display and font size. Students with this accommodation are approved to use laptops, tablets or other assistive tools to remove access barriers.

  • Leave 10-15 minute early, or arrive 10-15 minutes late to allow for travel time:

    For some students with mobility or other disabilities that prevent them from quickly traveling between classes, this accommodation allows them to leave early or arrive late to class as needed. Students should make arrangements with instructors to capture what is missed if the early departure or late arrival occurs due to disability. Students with this accommodation should be marked as fully attending the session if attendance is taken.

  • Note Taking Services

    In classrooms, students with disabilities may use various types of technology or note-taking tools to support their learning. Certain notetaking technology may require that the student sits in a specific area to best access the audio or what is spoken. Some students may be approved for a peer notetaker to capture notes. Peer notetakers take their own notes and share these with the student approved for this accommodation.

  • Preferential Seating

    Students may need to position themselves in classrooms to best access information or exit quickly with the least distraction to others. Students will communicate their seating needs to the professor if they need assistance.

  • Syllabus provided prior to the start of class:

    A syllabus is a document that outlines all the essential information about a college course. It typically includes the topics students will study and the due dates of any reading, assignments, quizzes, or exams. Some students with disabilities that impact executive functioning may require more time to read and understand the course syllabus. Having the syllabus before the start of the class will remove barriers related to time management, organization, and planning, and assist the student with being better prepared for class, understanding assignments, staying organized, managing their time, and meeting deadlines.

Testing Accommodations

  • Accessible Furniture

    To accommodate a wide range of mobility needs, adaptive furniture or alternative seating may be provided to students for whom standard classroom desks and chairs are inaccessible due to a physical disability. Examples might be adjustable height tables for wheelchair access or for someone who needs to stand, padded & adjustable chairs, yoga balls, stools, and podiums.

  • Assistance with Scantron

    This accommodation is available for students that need assistance reading and/or writing during exams due to disabilities that make it difficult to transfer their answers to a scantron. In this case, students may need tests given in an alternative format or assistance from a scribe.

  • Computer for Written Responses

    Some students may require access to a laptop, computer, or word processing program during exams to access spell check features or certain assistive technology such as text-to-speech or speech-to-text software; therefore, exams may need to be provided in digital format.

  • Dim Lighting

    For students with light sensitivity that may trigger symptoms related to their disability or medical condition, alternative lighting, such as a dimly lit room, is offered as an accommodation.

  • Distraction-reduced environment

    For in-person exams, students who qualify for a distraction-reduced testing space need a location with minimal outside noise and commotion. Visual distraction should also be minimal. Generally, providing these students with a separate room for testing (away from the main testing space) is most appropriate. Most students with this accommodation test in the Access Center’s testing services classroom or an individual private testing room. Students with this accommodation may test with a few other students who also have distraction-reduced testing in the same space. Note: Seating students in the back of a crowded classroom, in a hallway, or asking the class to remain silent, does not constitute a reduced distraction environment. This accommodation is not needed for remote exams unless students are asked to test together in the same Zoom room with microphones and/or cameras on. 

  • Enlarged Print

    A reformatted version of a document or exam in which the text, images, line spacing, and other content have been enlarged to improve readability. Tables, technical diagrams, equations, or complex layouts are generally converted to lists, and images are enlarged. Working with the source electronic publishing files and modifying the layout and images will ensure all information is kept in a sensible reading order, and the integrity of all graphics is maintained. 

  • Extended time

    This accommodation addresses many limitations, such as lack of focus, anxiety, processing speed issues, reading disorders, compromised memory, etc. The extended time of 1.5x or 2.0x means the student should have the additional time added to the time given to the class to complete the exam. For example: if an exam is 1 hour, and the student has 1.5x, they should have 1.5 hours to take the exam. This accommodation applies to both in-person and all online/remote exams where the exam is timed. For tests provided online or in Canvas, instructors must set the extension within Canvas to allow the student extra time. 

  • Four Function Calculator

    For in-person and remote exams, students who are eligible for this accommodation should be permitted to use a four-function (add, subtract, multiply, divide) calculator on any in-class work or exam that requires mathematical computation, unless one or more of those four functions are an essential part of the learning outcomes in the course.

  • Limit Final Exams to one (1) per day

    Even with breaks, the impact of a student’s disability may limit their stamina or the amount of time they can sit, stand or concentrate on more than one exam per day. Alternatively, the student’s extended testing time may be too long to effectively perform more than one final exam per day. Students with this accommodation should work with instructors to arrange to take only one final exam per day.

  • Listen to Music During Exams

     Students may need to use headphones or earbuds to listen to music during test-taking activities to assist with calming, concentration, or symptom management.

  • Make up exams

    When a disability-related absence occurs, students with this accommodation may arrange with their instructors to make up exams they may have missed without being penalized.

  • Math 100 Testing Accommodations

    Due to the nature of Math 100, access to 4-function calculators and/or unlabeled formula cards is not permitted. Students may arrange to take the exam during their instructor’s office hours or arrange a different time to take the exam with their instructor. Once finished, the student may double-check their answers with a multiplication table that the math department provides and review the exam with their instructors.

  • Memory Aids

    For in-person and remote exams, a single instructor-approved reference sheet such as a multiplication table or formula card is approved to help trigger a student’s memory, unless doing so fundamentally alters the learning outcomes of the course. Examples include unlabeled formulas, unlabeled diagrams/flow charts, terms and definitions written in the student’s own understanding, etc. A memory aid is not to contain answers to tests or compromise the integrity of the exam in any way.

  • Paper Exam

    Students may require a paper exam for all exams and quizzes that are typically administered in an online or digital environment. Students who cannot take their exam online may need their exam converted to a paper form and utilize an on-site proctor or may need to be proctored via Zoom. If an instructor cannot proctor the student via Zoom, they will need to provide a printable version of the exam to the proctor 24 hours before the exam date.

    • Scribe: Some students cannot use text-to-speech software and may require a human scribe to access their exam. A scribe will sit with them through the exam and will only write and submit the student’s verbalized answers to the questions for the exam. They cannot provide any additional information to the student.
    • Reader: Some students are unable to use speech-to-text software and may require a human reader to be able to access their exam. A reader will sit with them through the exam and will only read the questions for the exam. They cannot provide any additional information to the student.
  • Private Room

    This accommodation means that the student needs to take an exam in a private location with low stimuli, on their own. The testing proctor can still monitor the exam but must be mindful of creating distractions. These may be reserved conference rooms or private testing rooms with no students or unnecessary people around. Hallways or rooms where people frequent, are not acceptable as private rooms.

  • Rest/Medication Breaks

    Rest or medication breaks are approved for students to accommodate medical conditions, and medication needs, or to mitigate disability-related symptoms.

  • Speech-to-text software

    Speech-to-text (STT) is a type of assistive technology or software that converts spoken words into text. Speech-to-text software will allow students to dictate their answers to exam questions.

  • Sound Stickers (Voice Recording)

    Sound Stickers are small Livescribe Dot Paper stickers for recording and playing back audio notes.  They may be used for notetaking or to record assessments for students who require their exam to be read aloud.

  • Text-to-speech

    Text-to-speech (TTS) is a type of assistive technology or software that reads digital text aloud. Text-to-speech software will allow students to listen to their exams as they read them.

  • Use of Access Center Proctoring Office Required

    Students who cannot be proctored virtually due to disability, or because their accommodations would cause them to be flagged by virtual proctoring methods, can use the Access Center on their campus and be proctored in person. If you have questions about testing processes, please contact your campus's Access Center/Services.

  • Wheelchair Access

    Students with this accommodation must have clear paths to access all campus areas. Continually assess the entrances and exits, testing locations, classrooms, hallways, and paths to ensure that there are clear pathways for students who use wheelchairs. Identify any barriers that may be in their way. Make sure desks in your testing environment and classrooms or adjustable tables are organized to accommodate the wheelchair user.