Access Center
Welcome to the Access Center
All communications from our office will go directly to your WSU Email address, NOT your MyWSU message system. If you have not done so, please authenticate your account to begin using your WSU email account.
Access Center Hours of Operation as of January 18
The front desk will be staffed during the following times to answer phone calls, respond to emails and to make appointments:
Email Hours:
Monday - Friday: 9:00am - 5:00pm
Phone Hours:
Monday, Tuesday, Thursday: 8:00am - 12:00pm
Wednesday: 12:00pm - 3:00pm
Summary of Operational Changes for Spring 2021
Due to the ongoing changes related to COVID-19 in Washington state and Whitman county, the following changes to Access Center operations will be in effect until further notice. Future updates will be posted on our website.
The Access Center is currently not open for walk-ins. Please contact reception to schedule an appointment or visit us during our Staff Office Hours.
Please schedule appointments to speak with an Access Center staff member.
Students, staff and faculty are asked to email access.center@wsu.edu to schedule an appointment, or to call 509-335-3417 during the hours listed above.
Access Advisor Availability
Each Access Advisor will be working remotely during the week. Appointments will be conducted via Zoom or phone except in very limited situations. Staff members are also hosting Zoom drop-in hours at several times during the week. Availability is listed on our Operational Changes Spring 2021 web page. Students are encouraged to contact their Access Advisor with any concerns about accommodations or exam proctoring.
Access Center On-site Proctoring Office Hours of Operation
The Proctoring office will be open only during pre-scheduled exam times and only for students who have been approved to take exams on-site. It is expected that most Access Center students will take their exams in the virtual environment with approved accommodations.
Students and faculty are encouraged to visit our revised testing accommodations web page or email access.testing@wsu.edu with any questions or concerns about proctoring services.
For full details regarding Access Center operational changes please visit our Spring 2021 Operational Changes web page.
For students who are approved to take exams on site, please note the following information:
Masks or appropriate face coverings must be worn at all times for anyone entering our office. Anyone not wearing a mask will not be allowed entry. If wearing a face covering is not possible due to medical or disability related reasons, please contact us to discuss alternate options for service.
Students, Staff and Faculty will be required to show proof of attestation upon entering the main office.
Operational Updates Testing Accommodations
Stronger Together
During this time that demands racial justice, the Access Center at WSU Pullman stands with our black students and colleagues. We continue to work for equal access and opportunity. For more information, please read our full Stronger Together statement.
As part of this work, the Access Center staff is reviewing our internal procedures to identify and remove any implicit/explicit bias toward marginalized populations and to remove barriers inherent in the application and documentation processes. Please contact us via access.center@wsu.edu if you have any observations or suggestions.